{"id":18340,"date":"2023-03-22T11:17:14","date_gmt":"2023-03-22T04:17:14","guid":{"rendered":"https:\/\/cloud-ace.vn\/?page_id=18340"},"modified":"2023-03-22T11:33:15","modified_gmt":"2023-03-22T04:33:15","slug":"google-cloud-support-engineer-2","status":"publish","type":"page","link":"https:\/\/cloud-ace.vn\/en\/tuyen-dung\/google-cloud-support-engineer-2\/","title":{"rendered":"Google Cloud Support Engineer"},"content":{"rendered":"
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Google Cloud Support Engineer<\/h2><\/div>\n <\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n\n \n \"Asset \n <\/div>\n <\/div>\n\n<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/span>

Email receive CV<\/span>recruitment.vn@cloud-ace.com<\/span><\/p>

Workplace<\/span>Ho Chi Minh<\/span><\/p><\/div><\/div>\n <\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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LAO \u0110\u1ed8NG H\u0102NG SAY \nV\u1eacN MAY S\u1ebc \u0110\u1ebeN\n<\/h2><\/div>\n <\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c<\/h3><\/div>\n <\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/h2>

Our SA Enginerr is responsible for:<\/p><\/div><\/div>\n <\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n 1.<\/span>\n L\u00e0 m\u1ed9t Google Cloud Support Engineer t\u1ea1i Cloud Ace, b\u1ea1n s\u1ebd h\u1ed7 tr\u1ee3 v\u00e0 l\u00e0m vi\u1ec7c\nc\u00f9ng kh\u00e1ch h\u00e0ng nh\u1eb1m gi\u00fap x\u00e1c \u0111\u1ecbnh c\u00e1c v\u1ea5n \u0111\u1ec1 \u0111ang g\u1eb7p ph\u1ea3i v\u00e0 t\u1ed1i \u01b0u h\u1ec7 th\u1ed1ng\nc\u1ee7a kh\u00e1ch tr\u00ean Google Cloud.\n <\/p>\n

\n 2.<\/span>\nC\u00e1c k\u1ef9 n\u0103ng nh\u01b0 giao ti\u1ebfp, x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1, cung c\u1ea5p h\u01b0\u1edbng x\u1eed l\u00fd qua email, c\u1eadp\nnh\u1eadt t\u00e0i li\u1ec7u, coding\/scripting l\u00e0 nh\u1eefng \u0111i\u1ec1u m\u00e0 b\u1ea1n s\u1ebd c\u1ea7n ph\u00e1t huy v\u00e0 t\u1ed1i \u01b0u qua\nm\u1ed7i ng\u00e0y.\n\n <\/p>\n

\n 3.<\/span>\n GCP environment troubleshooting and setup.\u2013 Delivering quality work in agile delivery model in a team environment\n <\/p>\n

\n 4.<\/span>\n H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng c\u00e1c v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn Google Cloud th\u00f4ng qua Ticket\nSystem, Email, Chat, Phone, Remote\n <\/p>\n

\n 3.<\/span>\n S\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 c\u1ee7a Google Cloud, Open Source ho\u1eb7c t\u1ef1 ph\u00e1t tri\u1ec3n \u0111\u1ec3\nti\u1ebfn h\u00e0nh troubleshoot v\u00e0 \u0111\u01b0a ra gi\u1ea3i ph\u00e1p cho v\u1ea5n \u0111\u1ec1 kh\u00e1ch h\u00e0ng \u0111ang g\u1eb7p\nph\u1ea3i.\n <\/p>\n

\n 3.<\/span>\n Th\u1ef1c hi\u1ec7n c\u00e1c Root Cause Analysis reports.\n <\/p>\n

\n 3.<\/span>\n T\u1ed1i \u01b0u h\u1ec7 th\u1ed1ng Ticket System th\u00f4ng qua vi\u1ec7c thi\u1ebft k\u1ebf Automation \u0111\u1ec3 t\u0103ng\nn\u0103ng su\u1ea5t h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng.\n <\/p>\n

\n 3.<\/span>\n X\u00e2y d\u1ef1ng v\u00e0 t\u1ed1i \u01b0u h\u1ec7 th\u1ed1ng Knowledge Base d\u00e0nh cho kh\u00e1ch h\u00e0ng\n <\/p>\n

\n 3.<\/span>\nTrao \u0111\u1ed5i v\u00e0 truy\u1ec1n t\u1ea3i v\u1ea5n \u0111\u1ec1 gi\u1eefa c\u00e1c Team li\u00ean quan nh\u1eb1m gi\u00fap gi\u1ea3i quy\u1ebft\nv\u1ea5n \u0111\u1ec1 c\u1ee7a kh\u00e1ch h\u00e0ng nhanh nh\u1ea5t c\u00f3 th\u1ec3.\n <\/p>\n

\n 3.<\/span>\nH\u1ed7 tr\u1ee3 v\u00e0 training cho nh\u00e2n s\u1ef1 m\u1edbi trong Support Engineer Team.\n <\/p>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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C&B<\/h3>

\u25cf Ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng l\u00e0m vi\u1ec7c v\u1edbi Google Cloud ho\u1eb7c c\u00e1c Public Cloud kh\u00e1c (Azure,
AWS), Linux, Windows Server
\u25cf K\u1ef9 n\u0103ng h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng th\u00f4ng qua c\u00e1c Ticket System (Zendesk, HubSpot, Jira
Service Desk, Freshdesk, OsTicket,..)
\u25cf Ki\u1ebfn th\u1ee9c \u00edt nh\u1ea5t v\u1ec1 m\u1ed9t trong c\u00e1c ng\u00f4n ng\u1eef l\u1eadp tr\u00ecnh ph\u1ed5 bi\u1ebfn (Java, C, C++, .NET,
Python, Shell, Perl, JavaScript.)
\u25cf K\u1ef9 n\u0103ng x\u00e1c \u0111\u1ecbnh v\u1ea5n \u0111\u1ec1 nhanh v\u00e0 truy\u1ec1n t\u1ea3i n\u1ed9i dung (ticket\/phone) r\u00f5 r\u00e0ng.<\/p><\/div><\/div>\n <\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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C&B<\/h3>
\u25cf C\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn.
\u25cf M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p v\u1edbi nhi\u1ec1u ch\u00ednh s\u00e1ch hu\u1ea5n luy\u1ec7n v\u00e0 l\u01b0\u01a1ng
th\u01b0\u1edfng h\u1ea5p d\u1eabn.
\u25cf Cloud Ace l\u00e0 \u0111\u1ed1i t\u00e1c ch\u00ednh th\u1ee9c Google Cloud t\u1ea1i Vi\u1ec7t Nam (Google Cloud Premier
Partner) n\u00ean c\u00e1c b\u1ea1n s\u1ebd c\u00f3 nhi\u1ec1u c\u01a1 h\u1ed9i h\u1ecdc l\u1ea5y ch\u1ee9ng ch\u1ec9 c\u1ee7a Google Cloud nh\u01b0
Professional Cloud Architect, Professional Data Engineer.
\u25cf \u0110\u01b0\u1ee3c h\u01b0\u1edfng \u0111\u1ea7y \u0111\u1ee7 c\u00e1c ch\u1ebf \u0111\u1ed9, quy\u1ec1n l\u1ee3i c\u1ee7a ng\u01b0\u1eddi lao \u0111\u1ed9ng theo quy \u0111\u1ecbnh c\u1ee7a
Lu\u1eadt lao \u0111\u1ed9ng.<\/div>
Salary range: $800 - $1500<\/strong><\/span><\/h5><\/div><\/div><\/div><\/div>\n <\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Apply Your CV Here<\/p><\/div>\n <\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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<\/div>\n
\n <\/i> <\/div>\n
\nG\u1eedi CV<\/span> <\/div>\n <\/a>\n \n <\/div>\n\n \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n \n \n\n \n \"Asset \n <\/div>\n <\/div>\n\n<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Google Cloud Support Engineer Email receive CVrecruitment.vn@cloud-ace.com WorkplaceHo Chi Minh LAO \u0110\u1ed8NG H\u0102NG SAY V\u1eacN MAY S\u1ebc \u0110\u1ebeN M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Our SA Enginerr is responsible for: 1. L\u00e0 […]<\/p>","protected":false},"author":6,"featured_media":0,"parent":4321,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-builder-content.php","meta":{"inline_featured_image":false},"yoast_head":"\nGoogle Cloud Support Engineer - Cloud Ace<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cloud-ace.vn\/en\/tuyen-dung\/google-cloud-support-engineer-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Google Cloud Support Engineer\" \/>\n<meta property=\"og:description\" content=\"Google Cloud Support Engineer Email receive CVrecruitment.vn@cloud-ace.com WorkplaceHo Chi Minh LAO \u0110\u1ed8NG H\u0102NG SAY V\u1eacN MAY S\u1ebc \u0110\u1ebeN M\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c Our SA Enginerr is responsible for: 1. 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